COMMENTS FROM OUR RENTERS AND OUR COTTAGE OWNERS
Here are some of the comments we have been receiving from our
clients. We hope your experience with our agency is similarly
"This is the fourth or fifth time we have used your services
and just want to say you are one of the best run small
businesses I have ever encountered; customer focused,
professional, great information, communication and preparation
all around. I hope you take great pride in what you do."
"The information supplied by your firm was excellent and far
superior to other firms we have used in the past and we have
been renting since 1991.
This is the first time we have used Cottage Country Travel
Services and they will be the first company we will consider for
our next summer vacation. The quality of information and level
of professionalism made renting a cottage this year very easy.
The package supplied at time of renting was very complete and
accurate. Thanks as a great time was had by all."
"I must say that I am impressed with your company. Top notch
service, professional all the way, and very experienced in the
intricacies of the rental business. Hiring Cottage Country
Travel Services was the best decision our family made on the
management of our property. I have recommended you to many
people and will continue to do so."
H. Christie (cottage owner)
"I just wanted to writhe this note to say how appreciative I
am of the superb services you provided to me and the renters who
stayed on Lake of Bays. I have worked with other rental agencies
in the past and those experiences do not compare to the
excellence your team represents.... I will definitely use your
team going forward. THANKS SO MUCH!!"
M. Diamond (cottage owner)
"Great site, professional service - as a British couple with
a young baby we had a great week away - we've never rented a
cottage before and were a bit apprehensive - we have already
recommended your company to our friends"
"The Travel Package was FANTASTIC!!! We were extremely
satisfied with Cottage Country Travel Services. The view of the
lake from the top deck attached to the cottage was absolutely
amazing and so relaxing.
Though I am not too certain that we would rent this particular
cottage again next year due to the difficulty that my
Grandfather experienced trying to navigate up and down to the
dock on a daily basis. As for using Cottage Country Travel
Services, I can say without question that you have secured our
family's business for many, many years to come. We were
thoroughly impressed with the quality of services and the
professional level of communication. Give yourselves a pat on
"Thank you for your enthusiastic and professional service
over the past two summers. Claude and I have sold our cottage.
As a result, we are cancelling our listing with Cottage Country
As you know, we truly enjoyed living and vacationing at our
cottage. What made a big impression on us was your enthusiasm
and positive outlook on our property and its potential as a
family vacation spot. We enjoyed the fact that when you first
visited, you both liked our cottage and appreciated its features
We were very fortunate to work with you and your staff in
sharing our cottage with several families -- your customers and
ours. We were delighted with your quick responses to voicemails
and to emails. Our requests for information were promptly
fulfilled by email, return phone call or by mailed documents.
Your newsletters and information packages are informative and
We highly recommend Cottage Country Travel Services to cottage
owners who are considering the summer rental market. Your
service is outstanding. Your website is attractive and easy to
use, your photos are amazing. Please feel free to quote us or
refer potential cottage owners to us by phone or email.
It is with mixed feelings that we have said farewell to our
cottage. Thank you for all the support you have given us. We
wish you every success as you continue on your journey through
D. Ho-Lung (Cottage Owner)
"Again, we would like to thank you for the efficient way you
handle the rentals. My husband was against the hassle or renting
the cottage because he thought it would be a tremendous amount
of work and aggravation but you proved him wrong and he is a
surprised, happy camper that things went so smoothly this
summer. He especially enjoyed the cheques in the mailbox every
week. He is already planning next year."
R. Domik (cottage owner)
"We had a fantastic time and loved the cottage and have been
really impressed with the information supplied by Cottage
Country Travel Services (we had no 'hidden surprises'!). When
we next plan a cottage holiday we will check out your website
S. & E. Little
"We had heard horror stories from friends about renting
holiday cottages on the internet, but I must say that your
website made us feel very confident. There were ample pictures
and when we arrived at our cottage it was pretty much exactly
what we were expecting. In speaking with you on the phone I most
certainly had the impression you wanted to help us find the
right sort of place for our holiday.
The owner of this cottage called several times to make sure we
had found everything and were comfortable. After the power
failure, he called (at the request of Cottage Country) to see if
we had power. We were very impressed with these efforts to
ensure we were happy and have told many friends how excellent
the follow-up was with our cottaging experience. We were also
very impressed by how organized the whole rental process was,
from early inquiries to dropping the key off in the mailbox
after our holiday. Congratulations."
"Cottage Country Travel Services has demonstrated, not only
competence in managing our properties in a professional manner,
but has approached the task with a sensitivity for our concerns
about strangers using our investment."
D. & B. Thomas (cottage owners)
"I told you this on the phone, but I just wanted to say it
again. You have the best website out there. I chose a cottage on
your site purely because of the ease of use, complete details,
great pictures, and friendly interface. I have recommended your
website to several friends."
"It's hard to know where to start. Everything was perfect.
This is a wonderfully appointed home in a beautiful setting with
every amenity accounted for. The waterfront is a perfect mix of
dock, Canadian Shield rocks and sandy beach. It's clear that the
owners have put a lot of thought and love and pride into their
property and it is wonderful that they trust strangers to also
enjoy it and exercise stewardship over it. Thank you!
The photo gallery was very accurate and extremely helpful in
not only making the decision to rent it but also in formulating
an idea of what the experience would be like - something that
words cannot convey as accurately.
This is a dream home, tastefully rustic, thoughtfully
equipped, very comfortable and in quintessential Ontario cottage
country. We couldn't have loved it more and we can't think of a
thing that was missing from the experience. Thank you again,
"It is such a pleasure dealing with your service. There is
never any hassle and everything happens as planned. The quality
of the cottage we rented for the third time is top class. I
relax as soon as I walk through the door."
just wanted to send you an email to say we had a really
wonderful stay at the cottage this past week. Even on the one
day that the weather wasn't perfect, we enjoyed the cottage so
much we didn't mind enjoying the lake in the little bit of
drizzle that came down.
Everything was just wonderful both inside and outside the
cottage and imagine our pleasant surprise when we saw that there
was even a fire pit for us to enjoy roasting marshmallows every
night. Our compliments to the owner for such a nicely built and
furnished cottage and, of course, also to you for keeping it
looking so well.
The pictures and description of this cottage on your website
make this cottage very appealing but the true beauty of the
cottage and it's surroundings have to be seen in person.
Since it's a clean and well-maintained cottage, it was quite
easy to keep it in the same condition we found it.
Thanks for everything from a group of very satisfied
customers. We look forward to staying at either the same or
another one of your cottages again next year."
"When my husband and I decided to rent out
our cottage, we were referred to Cottage Country Travel Services
by my mother and aunt , both of whom were already very satisfied
clients. For over ten years now, Cottage Country has managed to
successfully balance working for us as well as serving the needs
of the renter's. This is no small feat! Although they are always
professional, we consider them to be more like friends."
M. Hodgson (cottage owner)
"Dealing with Cottage Country was a pleasure
and we appreciate the hassle-free way in which you do business!
After all a vacation should be a vacation!"
"We had a very relaxing holiday!
was beautiful & the cottage was comfortable and just what we
were looking for without the hassle of doing any work! It was
"Awesome cottage. Your services made
locating and booking it a snap. All correspondence and
conversations with you were very friendly and professional."
G. & T. Moneypenny
"In a way, the pictures didn't really do justice to how
beautiful the place was. The travel package was GREAT! So clear.
We were wow'd by the directions! Correct down to the km! We went
in the winter so the usable indoor space was key (we had 7 kids
with us) and the kitchen made cooking a joy! We didn't even mind
the clean up as the 'off duty adults' could sit around the
island with a glass of wine and chat to those 'on duty'. It was
We had such a fantastic time and the owners were terrific hosts
even though they weren't present. They called to check on us in
a very appropriate manner, even to warn us of an approaching
snow storm as they figured we wouldn't be watching TV (they were
right). We've recommended both CottageRental.com and cottage
#634 to friends and coworkers."
Cottage Country Travel Services